What is the default password of the Avigilon security cameras, NVR, and DVR.

If you are trying to log into an Avigilon camera, NVR, or the Avigilon Control Center (ACC) and the standard "admin" isn't working, you’ve likely realized that Avigilon takes security more seriously than most.

In this professional guide, we break down how to regain access to your Avigilon hardware and software using the latest 2026 security protocols.

The "Default" Password Myth

Unlike legacy systems, modern Avigilon cameras (H5, H6, and newer) do not have a default password. When you first initialize an Avigilon device, the system forces you to create a unique, strong password. If you are working on a takeover site in Cleveland and the previous technician didn't leave the notes, you won't find a "backdoor" password.

Common Legacy Credentials

If you are working with older, legacy Avigilon hardware (H3 or older), you can try these factory defaults:

• Username: admin

• Password: admin

Note: If these do not work, the credentials have been changed, and a physical reset is required.

How to Perform a Hard Factory Reset on Avigilon Cameras

When you’re locked out of an Avigilon IP camera, the only solution is a hardware reset. This will revert the camera to its "uninitialized" state, allowing you to set a new password.

Step-by-Step Hardware Reset:

1. Locate the Reset Button: Most Avigilon domes and bullets have a small hole or button labeled "R" or "Reset" behind the waterproof interface cover.

2. Disconnect Power: Unplug the PoE cable.

3. The Button Hold: Using a paperclip or the reset tool, press and hold the reset button.

4. Restore Power: While continuing to hold the button, plug the PoE cable back in.

5. Wait for the LED: Keep holding for 10-15 seconds until the camera’s status LED flashes amber/red.

6. Initialization: The camera will reboot. Use the Avigilon Camera Configuration Tool to find it on the network and set your new password.

Recovering Avigilon NVR & ACC Passwords

If you are locked out of the Avigilon Control Center (ACC) software:

• Administrator Account: If you’ve lost the administrator password for ACC, you must have another user with "Edit Users" permissions log in to reset it.

• The OS Level: If you have lost the password to the Windows-based NVR itself, you will need to use Windows password recovery tools or contact Avigilon Technical Support with proof of ownership to obtain a one-time challenge/response key.

Pro-Tip for Cleveland Technicians

Always use the Avigilon Camera Configuration Tool. It is a free download that allows you to manage multiple cameras at once. If you are doing a 10-camera install at a campus like Empire Paving, this tool saves hours of manual login time.

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