How to Reset Reolink Password: Hard Reset and App Recovery Methods

You’re staring at your Reolink app or NVR login screen, and that sinking feeling hits — you can’t remember your password. Whether it’s been months since you set it up or someone else originally configured the system, being locked out of your security cameras is frustrating and stressful. The good news? There are several reliable ways to reset your Reolink password, and most of them you can do yourself without calling for help right away.

In this guide, we’ll walk you through the most effective methods to regain access to your Reolink cameras and NVRs in 2026, including easy app-based recovery and hard reset options. We’ll also cover important warnings so you don’t accidentally lose your recordings or settings.

Why Reolink Users Often Need to Reset Their Password

Reolink systems are popular in Cleveland and across Northeast Ohio because they offer good video quality and flexible remote viewing. However, many homeowners and small business owners run into password issues for a few common reasons:

• The original installer set the password and never shared it

• You changed the password a long time ago and forgot it

• Multiple family members or employees have access, and someone changed it

• You performed a factory reset on the camera or NVR and now need to set everything up again

No matter how you got locked out, the methods below will help you get back in.

Method 1: Reset Reolink Password Using the Reolink App (Easiest Method)

For most people with Reolink cameras connected to the cloud or using the Reolink app, this is the fastest way to recover access.

Steps:

1. Open the Reolink app on your phone.

2. On the login screen, tap “Forgot Password?” or “Reset Password”.

3. Enter the email address or phone number associated with your Reolink account.

4. Check your email (or SMS) for a verification code or password reset link.

5. Follow the instructions to create a new strong password.

Pro Tip: Make sure you’re using the same email address that was originally registered with the camera or NVR. If you no longer have access to that email, you’ll likely need to use the hard reset method below.

Method 2: Reset Reolink Password Using Reolink Client on a Computer

If you prefer working on a larger screen or the app method didn’t work, use the official Reolink Client software.

Steps:

1. Download and install the latest version of Reolink Client from the official Reolink website.

2. Open the software and go to the login screen.

3. Click on “Forgot Password”.

4. Enter your registered email address.

5. Follow the verification steps sent to your email.

6. Create and confirm your new password.

This method works well for both individual cameras and NVR systems.

Method 3: Hard Reset Your Reolink Camera

When app or software recovery isn’t possible (especially after a factory reset or if you never set up an email), you’ll need to perform a physical hard reset on the camera itself.

How to Hard Reset Most Reolink Cameras:

1. Locate the small Reset button on your Reolink camera. It’s usually a tiny pinhole on the back or bottom of the camera.

2. Power on the camera.

3. Use a paperclip or pin to press and hold the Reset button for 10–15 seconds.

4. Release the button when you see the LED lights flash or change pattern (this usually means the reset is complete).

5. The camera will reboot and return to factory settings.

6. After the reset, use the Reolink app or Client software to set up the camera again and create a new password.

Important Warning: A hard reset will erase all custom settings on that specific camera, including Wi-Fi information and motion detection zones. Recordings stored on an NVR or microSD card are usually safe, but always double-check before resetting.

Method 4: Reset Reolink NVR or DVR Password

Resetting the password on a Reolink NVR or DVR is slightly different from resetting individual cameras.

Common Options:

• Try the Forgot Password feature in the NVR’s local interface or through the Reolink app first.

• If that doesn’t work, many Reolink NVRs allow you to reset the admin password by pressing the Reset button on the back of the NVR for 10–15 seconds.

• Some newer models support password recovery through a registered email or security questions.

If you’re still locked out after trying these steps, it’s often best to contact Reolink support directly with your device’s serial number, or reach out to a local professional who understands Reolink systems well.

What to Do If You Still Can’t Reset Your Reolink Password

Sometimes the standard methods don’t work — especially with older Reolink models or NVRs that were set up years ago. In these cases, here are your next steps:

• Double-check that you’re using the correct registered email address.

• Try resetting during daytime hours when Reolink support response is faster.

• Consider whether the system was originally installed by a professional who may have used a custom password.

• If the camera or NVR is still under warranty, Reolink support may offer additional recovery options.

Pro Tips to Avoid Getting Locked Out Again

• Always set up a recovery email when you first configure your Reolink system.

• Use a password manager to store your credentials securely.

• Write down your password and keep it in a safe place (not near the NVR).

• After resetting, immediately update your password to something strong and unique.

• Consider enabling two-factor authentication if Reolink offers it for your account.

FAQ: Reolink Password Reset

Can I reset my Reolink password without losing my recordings? Yes. In most cases, recordings saved on the NVR hard drive or microSD card remain intact after a password reset. However, a full factory reset on the NVR itself can sometimes affect settings.

Does a hard reset delete everything on my Reolink camera? It resets the camera’s network settings and configuration back to factory defaults. Footage stored on an NVR is generally safe.

What if I bought a used Reolink system and don’t know the password? You’ll most likely need to perform a hard reset on the cameras and NVR to regain control.

Is it safe to reset my Reolink password myself? Yes, as long as you follow the steps carefully. If you’re uncomfortable with any of the methods, professional help is always available.

Need Expert Help with Your Security Cameras in Cleveland?

Whether you’re locked out of your system, need a professional installation, want to upgrade to NDAA-compliant cameras, or require remote troubleshooting support — the team at Cleveland Security Cameras is here to help.

Our local experts can:

• Install new security camera systems

• Reset and recover access to existing cameras and NVRs

• Upgrade or replace restricted/outdated equipment

• Provide remote support and ongoing maintenance

Call us today at 2163338245

We proudly serve homeowners and businesses across Cleveland and Northeast Ohio with reliable, professional security solutions.

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